San Juan Passport Agency
An appointment-only State Department office in San Juan that can issue passports within days for urgent international travel.
- Address
- Torre Norte Piso 9, Parada 22, Avenida José De Diego, San Juan, PR 00940 · Map
- Hours
- Mon–Fri 8:00am–2:00pm
- Appointments
- Online Passport Appointment System or call 1-877-487-2778
- Official page
- travel.state.gov
Who can use the San Juan agency
You need an appointment and proof of international travel within 14 calendar days (or a foreign visa needed within 28 days). Walk-ins are not accepted. Bring your completed form (DS-11 for first-time and child applicants, DS-82 for renewals), proof of citizenship, ID, one passport photo, and payment including the $60 expedite fee.
It is the closest agency for most travellers in Puerto Rico.
How fast can you get your passport?
- 6+ weeksRoutine service is fine. Apply at an acceptance facility (first-time, child, lost passport) or renew by mail or online.
- 3–6 weeksPay the $60 expedite fee and choose 1–2 day return delivery.
- Under 14 daysYou qualify for a passport agency appointment, if you can get one, or use a registered expediter.
- Under 3 daysLife-or-death emergency involving immediate family: call the National Passport Information Center at 1-877-487-2778.
Nearest other passport agencies
Frequently asked questions
Can I walk in to the San Juan Passport Agency?
No. Every visit needs an appointment, booked online or by calling 1-877-487-2778.
How fast can the San Juan agency issue a passport?
If you have an appointment and qualify, passports are often printed the same day or within a few days, depending on your travel date.
What if I can't get an appointment?
Call 1-877-487-2778 to ask about cancellations, or use a registered passport expediter who submits your application at an agency on your behalf.